You are in the Online Repair Processing section of the Simms website. If you feel that your Simms product needs to be returned to the factory for evaluation, please follow the steps indicated. You will need to provide information about the product (item, estimated purchase date, problem/s) that will help our Repair Technicians in the evaluation process. You may return multiple items for evaluation - please make sure to identify each product/problem before exiting this section.
A printable mailing label is available to assist in returning your Simms product for evaluation. You will need access to a printer at the time you are processing the return in order to print the mailing label. You may only capture the mailing label during this process - once you receive your return information, you will not have access to the mailing label.
This section also allows the user to check the status of a return throughout the evaluation and repair process. Please make note of the return authorization number and keep for quick access into the system.
If you are outside of the US or Canada, please call our Warranty & Repair Service Center at 406-585-3557 for assistance.
If you have any questions or need additional assistance, please email our Simms Customer Service Team at firstname.lastname@example.org or call 800-217-4667 (within the US) or 406-585-3557.
PLEASE NOTE: Simms will be moving to a new location! Still in Bozeman, MT just a new address. Your printed mailing label will reflect the correct address to send your Simms item to. Please feel free to stop by and check out the new building if you are ever in the area!